Safe and Secure Betting

7g7's commitment to responsible gambling

7g7 believes entertainment should always be safe. Our responsible gambling tools and guidelines are here to help you stay protected and happy.

For ages 21 and above only
Our Protection Programs

Core responsible gambling tools

To ensure the safety of every player on the 7g7 platform, we provide a number of effective tools. Using these tools, you can keep your gaming experience fully under your own control.

Deposit Limit

Set the maximum amount you want to deposit each day, each week, or each month. Once a limit is set it takes effect immediately, but increasing it requires a 24-hour waiting period.

Time-out break

If you need a short rest, take a time-out of 24 hours to 30 days. During this period your account will be completely inactive and no transactions will be possible.

Self-Exclusion

If you need a longer break, take a self-exclusion of 3 months to 5 years. During this time you will not be able to create a new account and you will not receive any promotional messages.

Betting history review

View the complete history of all your betting activity, deposits, and withdrawals at any time. Analyse your own playing patterns to make informed decisions.

24/7 support

Our live chat support in Bengali is always available for any questions or concerns related to responsible gambling. Contact us at any time that suits you.

Age verification

7g7 strictly enforces the 21+ age rule. Age is verified when creating an account, and underage individuals are kept entirely away from play.

Know Yourself

Warning signs of problem gambling

Although gambling starts as an entertaining activity, it can sometimes become a problem. Be careful if you notice any of the following signs:

  • Continuing to play repeatedly in order to recover lost money
  • Hiding gambling from family or friends
  • Spending more money on gambling than your set budget
  • Trying to stop gambling but being unable to
  • Neglecting work, family, or other responsibilities
  • Taking loans or borrowing money to gamble
  • Feeling restless or irritable when not gambling
How to Get Help

How to get help if you have a problem

If you feel gambling is having a negative impact on your life, follow the steps below:

1

Contact 7g7 support

Chat with us in Bengali via our 24/7 live chat or email us at [email protected]. Our team will help you with complete confidentiality.

2

Activate self-exclusion

Activate an immediate time-out or self-exclusion from Account Settings. The decision takes only a few minutes to come into effect.

3

Seek support from family

Talk to a trusted family member or friend. Recovery is much easier with the support of people around you than fighting alone.

4

Seek professional help

Consult a mental health professional or counsellor if needed. Addiction is a health condition that can be treated.

Protection Policy

Our limits and controls system

Under 7g7's responsible gambling policy, a number of control measures are in place for every player. Detailed information is provided in the table below:

Protection tool Description Effective time
Daily deposit limit Set the maximum deposit amount in one day Immediately
Weekly deposit limit Maximum deposit amount over seven days Immediately
Monthly deposit limit Maximum deposit amount over one month Immediately
Time-out break Account suspension from 24 hours to 30 days Immediately
Self-Exclusion Permanent break from 3 months to 5 years Immediately
Reality check A reminder of how long you have been playing at set intervals Based on settings

Self-exclusion — your ultimate protection

Self-exclusion is the most effective protection measure. Once activated, it cannot be cancelled before the set period ends. During this time:

  • You will not be able to log in to your account
  • No deposits or bets will be possible
  • You will not be able to create a new account
  • Promotional emails and messages will be stopped
  • Funds remaining in your account will be kept safe
Build Healthy Habits

Tips for healthy and responsible gambling

To enjoy online betting as a form of entertainment, it is important to follow some healthy habits. Follow the advice below:

1

Set a budget in advance

Decide on a fixed budget for yourself before you start playing. Never spend more than that amount. Keep your entertainment budget separate from your living expenses.

2

Do not try to recover lost money

Wins and losses are a normal part of every betting session. Placing larger bets to try to recover lost money is dangerous and is the main cause of problems.

3

Stick to a set time limit

Set a daily time limit for playing and stick to it. Playing continuously for long periods affects your judgement and increases the chance of losses.

4

Consider your mental state

Never bet when you are stressed, sad, or angry. Decisions made based on emotion are generally harmful and make the situation more complicated.

5

Think of gambling as entertainment

Never consider betting as a source of income. It is a form of entertainment — winning is a bonus, and losing is the cost of that entertainment.

6

Spend time on other activities

Give enough time to family, friends, and hobbies. Do not let betting become the only entertainment in your life — a balanced lifestyle is what matters most.

21+ Policy

We are committed to protecting minors

7g7 firmly believes that online gambling is for those aged 21 or above only. We make sure that no underage person can access our platform.

If there are minors in your household, take the following precautions:

  • Never share your login details
  • Use a password lock on your device
  • Install child-friendly filtering software
  • Always log out after a betting session
  • If you have any suspicions, inform our support team

Responsible gambling support centre

Live chat support
Get help in Bengali 24/7. Our team is always ready for any concerns or questions.
Email support
[email protected] — share your concerns with us in complete confidence.
Instant account suspension
Activate a time-out or exclusion yourself from Account Settings at any time.
Complete confidentiality
Letting us know about your problem is completely safe and stays confidential.
Frequently Asked Questions

Questions about responsible gambling

Responsible gambling means enjoying online betting as a form of entertainment while keeping your budget, time, and emotions in check. The core principle is — only play with money you can afford to lose without it affecting your daily life.

Log in to your account and go to "Account Settings" or the "Responsible Gambling" section. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires a 24-hour cooling-off period.

A time-out is a short-term break — from 24 hours up to 30 days. It is suitable for a temporary rest. Self-exclusion is a long-term decision — from 3 months up to 5 years — and cannot be cancelled before the period ends. If gambling feels like it is becoming a serious problem, self-exclusion is the better choice.

Any funds in your account during self-exclusion remain completely safe. Once the period ends, you can contact us to request a withdrawal. Please reach out to our support team for more details.

No. The minimum age to play at 7g7 is 21. Age is verified when creating an account, and accounts belonging to underage individuals are closed immediately. This is our firm policy.

Start by talking to them calmly and helping them acknowledge the problem. Contact the 7g7 support team — we can also offer guidance to family members. Professional mental health support should be sought if needed.

Enjoy 7g7 games safely

Start today by following our responsible gambling policy. Explore our cricket, slots, sports, and casino sections.

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