7g7 Privacy Policy

Section 1What Information We Collect

We collect various types of information when you register on the 7g7 platform and use our services. This information falls into two main categories: information you provide directly and information collected automatically.

1.1 Personal Information Provided Directly

When creating and managing your account, you provide the following information:

• Full name (as per national identity card)
• Date of birth (for age verification — only those aged 21 or above may become members)
• Email address
• Mobile number
• Payment details (bKash, Nagad, Rocket, or Upay number)
• Identity verification documents (copy of national identity card or passport)
• Address details (if required)

1.2 Automatically Collected Information

When you browse our website, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Login time and session duration
• Pages visited and navigation patterns
• Information obtained through cookies and similar tracking technologies
• Transaction history and gaming activity logs

Section 2Purpose of Data Use

We use your information for the following legitimate purposes. We do not use your information to sell to or unlawfully transfer to third parties.

2.1 Account Management and Security

• Creating, verifying, and keeping your account secure
• Ensuring age verification (preventing access by those under 21)
• Preventing identity fraud and account theft
• Storing login and transaction history

2.2 Service Delivery and Improvement

• Operating betting, casino, and other gaming services
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP benefits
• Testing and improving platform functionality
• Identifying and resolving technical issues

2.3 Customer Support

• Resolving your complaints and questions
• Providing assistance via live chat and email
• Sending important security-related notifications

2.4 Meeting Legal Obligations

• Complying with anti-money laundering regulations (AML)
• Enforcing responsible gaming policies
• Responding to legitimate requests from regulatory authorities

Section 3Cookies and Tracking Technologies

We use cookies and similar technologies on the 7g7 website to improve your experience and ensure platform security.

3.1 Essential Cookies

These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, verify security, and ensure the website operates correctly. These cookies cannot be disabled as they are essential to service delivery.

3.2 Analytics Cookies

These cookies help us understand how users are using our site. The information collected is completely anonymous and is used to improve site performance.

3.3 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling cookies entirely may prevent some important features of the 7g7 platform from working correctly.

Section 4Data Sharing and Third Parties

7g7 never sells your personal information for commercial purposes. Information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with the following types of partners who assist in operating our services. These partners receive only the information necessary for their specific tasks and are contractually bound to follow our privacy policy:

• Payment processors: bKash, Nagad, Rocket, and Upay to process transactions
• Game software providers: Pragmatic Play, JILI, PG Soft, Spribe, and others — for running games
• Data security services: SSL encryption and cybersecurity
• Customer support technology: Live chat infrastructure

4.2 Legal Obligations

Information may be disclosed in response to written requests from legitimate authorities, court orders, or applicable legal obligations. In such cases we always operate within the bounds of the law.

4.3 Business Transfers

If there is any change in ownership or operations of 7g7, user information may be transferred. In such cases we will notify you in advance and the new authority will also be bound by this privacy policy.

Section 5Data Security Measures

7g7 uses industry-standard technologies and processes to protect your information. Our security infrastructure is as follows:

Please note, however, that data transmission over the internet is not completely secure. We ensure the highest level of protection, but no system can guarantee 100% security.

Section 6Data Retention Period

7g7 retains your information only for as long as necessary — no longer. The retention period depends on the type and purpose of the information:

• Account information: For as long as the account is active, and for a specified period after account closure as required by legal obligations
• Transaction records: For the period required under financial regulations
• Cookies and session data: Up to 12 months from the end of the session
• Customer support conversations: For a limited period after issue resolution for review purposes
• Identity documents: For the legally defined period after account closure

Once the specified period ends, we securely delete your information or anonymize it so that you can no longer be identified.

Section 7Your Rights

You have the following rights regarding your personal information, and 7g7 is committed to respecting them:

7.1 Right to Access

You may find out at any time what information we hold about you. To make this request, email [email protected] or contact us via live chat.

7.2 Right to Correction

If any of your information is incorrect, you may request a correction. Ensuring accurate and up-to-date information is important for our mutual benefit.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, if information must be retained due to legal obligations, we will inform you of that.

7.4 Right to Restrict Processing

In some cases you may request that the use of your information be restricted — for example, if the accuracy of the information is disputed or you object that processing is not lawful.

7.5 Right to Lodge a Complaint

If you feel your privacy rights have been violated, contact us directly. We are always active in resolving issues.

Section 8Protection of Minors

7g7 strictly does not provide services to anyone under the age of 21. Our platform is for adults (21+) only. Age verification is mandatory at the time of registration.

We do not knowingly collect any information from minors. If we are informed that a minor has opened an account, we will immediately close that account and delete the associated information.

Section 9Third-Party Links

If the 7g7 website contains links to third-party sites, those sites have their own privacy policies for which we are not responsible. It is recommended that you read the privacy policy of any third-party site before visiting it.

Section 10Changes to the Policy

7g7 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you in the following ways:

• By publishing a clear notice on the website
• By sending a notification to your registered email
• By updating the "Last updated" date on this page

Continuing to use the platform after changes are made will be considered as consent to the new policy. We therefore recommend reviewing this page regularly.

Section 11Contact Us

For any questions, concerns, or requests regarding the Privacy Policy, please contact us:

We take every request seriously and strive to provide a resolution as quickly as possible. At 7g7, your privacy is our priority.